Payment Instructions
To make a payment, please enter the amount you wish to pay, select your currency, and click the ‘Pay Now’ button.
Payments are processed securely through our trusted payment gateway, and you will receive a confirmation receipt once the transaction is complete.
You can pay for a service against invoice number using the Pay Now button here.
Your payment details are encrypted and processed securely through our trusted payment gateway. We do not store your payment information.
Refund Policy
At Valens DataLabs, we strive to provide the highest quality services to meet our clients’ expectations. However, we have a strict no-refund policy for all payments made for our services.
Exceptions:
Refunds will only be considered in the following circumstance:
Accidental Payments: If a payment was made in error, please notify us within 7 days of the transaction by emailing support@valensdatalabs.com with proof of payment and a detailed explanation.
Important Notes:
Refund requests for services already rendered or in progress will not be accepted. All refund requests are subject to verification and approval by our finance team.
Approved refunds will be processed to the original payment method within 10-15 business days of approval. For any questions or concerns, please contact us at support@valensdatalabs.com.